Set up time tracking on Shopify POS

You can set up Easyteam time tracking on Shopify POS so your staff can clock in and clock out from the devices they already use in store.

Before your team can start tracking time, install Easyteam, add the right POS tiles, make sure staff are added in Easyteam, and assign PIN codes for clock-ins.

On this page

• Before you start
• Add Easyteam tiles to multiple devices from Shopify Admin
• Add Easyteam tiles to a single POS device
• Clock in and clock out from Shopify POS
• Troubleshoot setup and clock-ins

Before you start

Make sure that the following setup is complete before staff try to clock in:

• Install Easyteam from the Shopify App Store.
• Your staff members have been added in Easyteam. For more information, refer to How do I add new staff members?.
• Each staff member who needs to clock in from POS has a PIN code. For more information, refer to How to assign PIN codes to my staff?.

Add Easyteam tiles to multiple devices from Shopify Admin

If you want the same Easyteam tiles to appear across multiple POS devices, then adding them from Shopify Admin is usually the fastest setup method.

Steps:

1. From your Shopify Admin, go to Point of Sale > Settings.
2. Click Smart Grid.
3. Open the smart grid that you want to use, or create a new one.
4. Click Customize.
5. Click Add tile > Embedded Apps.
6. Select Easyteam Staff Management.
7. Add the Easyteam tiles that you want your store to use, such as Clock In/Out and Manager View.
8. Click Apply.

To verify your changes, open a POS device and confirm that the Easyteam tiles appear on the POS home screen.

Add Easyteam tiles to a single POS device

If you want to set up a specific POS device quickly, then you can add Easyteam tiles directly from that device.

Steps:

1. Open Shopify POS on the device that you want to set up.
2. Tap Add tile.
3. Tap App > Staff Management - Easyteam.
4. Select the Easyteam tiles that you want to add, such as Clock In/Out and Manager View.
5. Save the tile layout.

Clock in and clock out from Shopify POS

After setup is complete, staff can use the Easyteam Clock In/Out tile to start and end work from Shopify POS.

Clock in

Steps:

1. From the POS home screen, open the Clock In/Out tile.
2. Enter your Easyteam PIN code.
3. If photo verification or device restrictions are enabled, follow the on-screen instructions.
4. Confirm that the clock-in is successful.

Clock out

Steps:

1. From the POS home screen, open the Clock In/Out tile again.
2. Enter your Easyteam PIN code.
3. Review the current worked time shown by Easyteam.
4. Tap Clock Me Out.

After the staff member clocks out, the in-progress shift becomes a finalized time card and appears in the Timesheets area for review, editing, approvals, and exports.

Troubleshoot setup and clock-ins

The Clock In/Out tile isn't available

Check the following:

• The correct smart grid is assigned to the store location.
• Scroll left and right on your POS home screen to make sure the tile wasn't added on a different page.
• Try adding the Clock In/Out tile again from the Add tile menu in Shopify POS.
• Make sure that the user adding the tile has the Manage POS UI Extensions Shopify permission, and that the user trying to clock in has the Use Apps permission. For more information, refer to Manage Shopify POS roles.

A staff member can't clock in

Check the following:

• The staff member has been added in Easyteam.
• The staff member has a PIN code assigned.
• The staff member is using the correct POS device and location.
• Any device or fraud restriction settings in Easyteam allow clock-ins on that device. For more information, refer to Prevent time clock fraud and restrict clock-ins.

A staff member forgot to clock out

Managers or admins can review the record later and turn the in-progress shift into a finalized time card from the Timesheets area. For more information, refer to Review, edit, and finalize time cards.

View all Time Tracking articles

Updated on: 25/03/2026