How do I add new staff members?
To add staff members to Easyteam and streamline your team operations for both Shopify and external staff, follow these steps:
Add Your Shopify Staff to Easyteam
➡️ Open Easyteam in your Shopify Admin and navigate to the Staff page, or click here.
➡️ Click on the Add new staff button.
➡️ Select the staff members and click Add staff members
After selecting the staff members, the staff details screen for all selected employees will appear. Most of their information will be automatically imported from Shopify.
➡️ Fill in any missing details for each staff member. Email, Permission level, PIN code are mandatory
➡️ Click Add to Easyteam.
The staff members will be immediately added to Easyteam and will now appear under the 'Staff' screen with a status of either 'Active' or 'Missing PIN'.
Important: A PIN code is required for clocking in and out. The PIN is separate from the Shopify PIN code but we recommend to match it to be the same on both Easyteam and Shopify. See How to assign PIN codes to my staff?
That's it! Your Shopify users can now open the Easyteam tiles on the POS and clock in/out.
For assistance, reach out to our support team using the live chat bubble inside the app.
Invite External Users to Easyteam
Follow these steps to add staff members to Easyteam if they don't have a Shopify user account:
➡️ Open Easyteam in your Shopify Admin and go to the Staff page.
➡️ Click Add new Staff and Add non-Shopify staff.
Staff members will receive an email invitation with a link to set up their Easyteam password and login.
After choosing a password, your external staff members can access Easyteam directly by visiting easyteam.io
🎁 Limited time offer: Schedule a free call with our onboarding manager for personalized setup support, whether you're just getting started or need help importing a large number of employees.
If you have questions or need help setting up, don't hesitate to reach out. You can find the chat bubble in the bottom right corner ❤️
Updated on: 15/04/2025