> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.easyteam.io/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Setting Up Notifications: Email, SMS & Push Alerts

##### ${color}[#696969](Easyteam notifications help your team stay informed about critical updates like time-off approvals, clock-outs, and schedule changes.)

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![](https://storage.crisp.chat/users/helpdesk/website/-/9/3/1/4/931439f481791800/image_1vk5l8b.png)

##### ${color}[#696969](How Do Notifications Work?)

${color}[#696969](Notifications can be delivered via email, push, SMS, and are also visible in your in-app inbox. Notifications are sent to users based on their role and activity. You’ll only receive alerts that are relevant to you—no clutter.)

${color}[#696969](**Admins**)${color}[#696969]( receive alerts for all events across every business location.)
${color}[#696969](**Managers**)${color}[#696969]( get notified about events at their assigned locations only.)
${color}[#696969](**Staff**)${color}[#696969]( are notified about their own tasks and schedule updates.)

![A notification email about new scheduled shifts](https://storage.crisp.chat/users/helpdesk/website/-/9/3/1/4/931439f481791800/image_2m34ll.png =920xauto)

${color}[#696969](Examples of notifications you might receive include:)

* ${color}[#696969](A staff member submits a time-off request that needs approval)
* ${color}[#696969](An employee forgets to clock out at the end of a shift)
* ${color}[#696969](A new schedule is published or modified)

${color}[#696969](All users can choose how they want to be notified—by email, mobile app push, SMS, or through the in-app notification inbox.)

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##### ${color}[#696969](Quickstart: Getting Set Up)

${color}[#696969](Each team member must enable notifications from their own account to start receiving them.)

➡️ ${color}[#696969](Go to )${color}[#696969](**Settings**)${color}[#696969]( > )${color}[#696969](**Notifications**)${color}[#696969]( inside the Easyteam app or web dashboard.)

![Choose the notifications you'd like to receive](https://storage.crisp.chat/users/helpdesk/website/-/9/3/1/4/931439f481791800/image_1fvtc8b.png)

➡️ ${color}[#696969](Enable the alerts you want for each channel: email, SMS, or push.)

${color}[#696969](You’ll also find all notifications in the )${color}[#696969](**🔔 Notifications Inbox**)${color}[#696969](, located at the top right of every Easyteam screen. No setup needed.)

📱 ${color}[#696969](To enable push notifications, team members must install the Easyteam mobile app and allow notification permissions on their device. SMS are available only in the U.S. and Canada.)
${color}[#696969](See )[step-by-step guide here.](/en/article/how-to-enable-smspush-notifications-on-your-mobile-device-atzcpb/)

![Push notifications on mobile](https://storage.crisp.chat/users/helpdesk/website/-/9/3/1/4/931439f481791800/image_11663hi.png =1060xauto)

| ${color}[#696969](🔔 Note: All notification types are turned off by default—users must opt in manually from their settings.)

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##### ${color}[#696969](Manager and Admin Notifications)

${color}[#696969](Managers and Admins also receive notifications about their team’s activity—this helps keep locations compliant and running smoothly.)

${color}[#696969](Here are a few examples of manager- and admin-level alerts:)
✅ ${color}[#696969](Get notified when staff clock in, clock out, or forget to do either.)
✅ ${color}[#696969](Receive alerts for late arrivals, missed breaks, or overtime.)
✅ ${color}[#696969](Stay informed about team schedule changes, time-off requests, and approvals.)

${color}[#696969](These notifications are sent automatically based on your locations and permissions, and can be enabled or disabled in your )${color}[#696969](**Notifications Settings**)${color}[#696969]( screen.)

📚 ${color}[#696969](For a complete list of notifications, see our )[Notification Events Guide](/en/article/what-notifications-are-available-in-easyteam-t7kqp3/)

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##### ${color}[#696969](Recommended Setup ✅)

${color}[#696969](To get the most out of Easyteam notifications, we recommend the following setup for every team member:)

➡️ ${color}[#696969](Log in to Easyteam on your mobile device to access push and SMS notification options.)

➡️ ${color}[#696969](Go to the **Settings** > **Notifications** screen and follow the steps to ) [enable **Push Notifications** ](/en/article/how-to-enable-smspush-notifications-on-your-mobile-device-atzcpb/) ${color}[#696969](on your device.)

➡️ ${color}[#696969](If SMS is available, enter your phone number and complete verification to **activate SMS alerts**.)

➡️ ${color}[#696969](We recommend turning on **all notifications** available to you—across all channels—to make sure you never miss an important update.)

| ${color}[#696969](📲 With this setup, you'll receive real-time alerts for things like shift changes, time-off responses, and clock-in issues—whether you're on your phone or desktop.)